Information We Collect
We collect information you give us directly. That includes your name, phone number, property address, and details about your roofing project when you call us.
We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device type, and the pages you view. This helps us keep the site working properly and understand what visitors find useful.
How We Use Information
We use your information to respond to your call, schedule a visit, provide roofing services, and follow up on your project. We may also use it to call you with appointment reminders, service updates, and answers to your questions.
With your consent, we may call you with occasional updates about our services or seasonal roofing tips. You can ask us to stop those calls at any time by calling us at (720) 817-3348.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, keep the site secure, and measure how visitors use our pages. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still call us at (720) 817-3348 to get help.
Analytics and Third-Party Tools
We use third-party analytics tools, such as website traffic and performance services, to understand how people find and use our site. These tools collect aggregated data and do not identify you personally.
We may also use third-party scheduling or review platforms to manage appointments. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software and suppliers needed to complete your roofing project.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In every case, we share only what is necessary for the purpose.
Data Retention
We keep your information for as long as needed to provide services, maintain your project records, meet legal and tax requirements, and resolve any issues that come up. When information is no longer needed, we delete it or securely destroy it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. These measures include secure networks, access controls, and staff training.
No method of transmission or storage is completely secure. If you have concerns about sending information online, call us at (720) 817-3348 and we will be glad to help you another way.
User Rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also opt out of marketing messages at any time.
To make a request, call us at (720) 817-3348. We will respond within a reasonable time and verify your identity before making changes.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this page occasionally so you stay informed about how we protect your information.